At Timelab Watches, we know that every watch is a special piece. Whether you're just starting out in the world of Seiko Mods or you're a passionate collector, here we answer the most common questions about our products, customization processes, shipping times, parts compatibility, warranties, and more.
A Seiko Mod is a custom watch inspired by the most iconic models in luxury watchmaking, but it's not a replica. We use genuine Seiko movements , renowned for their precision and reliability, combining them with high-quality materials such as 904L and 316L stainless steel, sapphire crystal, and precise, detailed finishes.
All our watches come with a 1- year warranty from the date of purchase. This warranty covers any manufacturing defects and problems related to the watch's operation.
We want you to enjoy your watch with complete peace of mind, so if your watch develops any fault during this period, we will take care of repairing or replacing it as appropriate.
Important: The warranty does not cover damage caused by misuse, accidents, contact with liquids or water, drops, or natural wear and tear from everyday use.
All our orders have an estimated preparation and shipping time of 10 to 20 business days. Each watch is carefully crafted to order, ensuring the quality and finish of every piece. We appreciate your patience and understanding as we work to get your order to you as soon as possible and in perfect condition.
Currently, we only ship within Spain. We do not ship internationally or to destinations outside of Spain.
